NOC · SOC · 24/7 Operations

24/7 NOC and SOC for your infrastructure. Monitored and protected around the clock.

A unified operation watches infrastructure and security on the same screen, day and night: it detects failures and threats, responds to incidents with runbooks and escalation, and delivers clear reports. No more hearing about problems from your customers.

24/7 operations Integrated NOC and SOC Incident response Monthly reports Proposal within 48h
Eyes on your environment 24/7
A team watching infrastructure and security day and night, including weekends and holidays.
Stability and security together
NOC and SOC in one operation, with a coordinated response when an outage and an attack look alike.
Response with a method
Triaged alerts, runbooks and defined escalation to act fast and with the right people.
Visibility for leadership
Real-time and monthly reports on performance, incidents and security risks.
Signs it's time

When nobody is watching your environment

The situations that bring most companies to us.

Customers tell you first

The system goes down at 3 a.m. and the first you hear of it is a complaint from a customer or your boss.

Too many alerts, no action

Hundreds of notifications a day, mostly noise, and the one that matters slips through.

Nobody on call at night

Your team works business hours, but operations and attackers don't stop at 6 p.m.

Threats nobody watches

Intrusion attempts, ransomware and DDoS are real risks, and nobody is analyzing security events.

Compliance asking for evidence

Auditors, customers or privacy laws require logs, records and incident response you don't have.

On-call burning out the team

The same people fight fires all day and answer the phone in the middle of the night.

Solutions

Monitoring, security and response in one operation

Choose NOC, SOC or both, on top of the tools you already use or on our stack.

24/7 NOC

Continuous monitoring of servers, network, databases, applications and cloud, to catch failures before they affect services and reduce downtime.

24/7 SOC

Security event monitoring with a SIEM, detection of threats such as ransomware and DDoS, and ongoing tracking of vulnerabilities in your environment.

Incident response

Triage, containment and escalation following runbooks and contacts defined with you, with every action logged and root cause analysis afterwards.

Observability and alerting

Metrics, logs and dashboards with Grafana, Prometheus, Loki, Zabbix, Datadog or similar, and alerts tuned to cut the noise.

Security gap remediation

Scanning your environment and fixing the security gaps we find, when that is part of the contracted scope.

Logs, compliance and reporting

Centralized log collection and analysis, support for security regulation compliance and monthly executive reports for leadership.

Process

From discovery to 24/7 operations

First we understand your environment. Then we switch on monitoring and tune it until every alert is useful.

1Discovery

Environment mapping

Inventory of infrastructure, applications and access, with operational and security risks identified.

Asset and risk map
2Proposal

NOC and SOC scope

What to monitor, priorities, contacts and escalation, delivered within 48 hours of the first conversation.

Scope, coverage and price locked in
3Setup

Deployment and integrations

Metrics and log collection, SIEM, dashboards and alert channels connected to your environment.

End-to-end monitored environment
4Hardening

Closing security gaps

If it's in scope, a vulnerability scan and remediation of the security gaps we find.

Priority risks addressed
5Operations

24/7 monitoring

Active on-call, alert triage and incident response with runbooks and agreed escalation.

Continuous production operations
6Reporting

Continuous improvement

Monthly report on availability, incidents and security, with alert tuning and recommendations.

A more stable environment every cycle
Operations center

Infrastructure and security on the same screen

NOC alone keeps the lights on without seeing attacks. SOC alone sees the attack without looking after stability. Our operation combines performance and security signals to respond in a coordinated way.

  • Real-time availability and performance of critical services
  • Security events correlated in the SIEM, with defined priorities
  • Escalation to the right contacts, with a runbook for each incident type
  • Incident history with root cause, action taken and time to resolve
  • Executive dashboards so your team can follow operations
NOC/SOC · Production Monitoring
0%30-day availability
Alerts triaged97%
Assets monitored92%
Incidents within target88%
Events/day12k
Open incidents2
MTTR24 min
Burst of failed logins on the VPN server: source IP blocked and incident escalated to the team.
Illustrative dashboard
Quick brief

Tell us about your environment in 1 minute

Pick the options, leave your contact and the brief goes by email straight to an operations specialist. More context means a sharper first conversation.

What do you need?select all that apply
Where is your environment?
What's your situation today?
Your details
Rather talk now? Message us on WhatsApp.
FAQ

24/7 NOC and SOC FAQ

It depends on the number of assets and services monitored, log volume, whether you need NOC, SOC or both, the tools already in place and the level of response expected. After discovery, your proposal comes with a fixed scope and monthly fee.
It depends on the size of the environment and the integrations. Discovery and setup of metrics, log and alert collection come first; 24/7 monitoring starts as soon as the environment is connected. The exact timeline is in the proposal.
Send the brief or message us on WhatsApp. In the first conversation we learn about your environment, critical systems and existing monitoring. Within 48 hours you receive a proposal with scope, coverage and pricing.
Access is least-privilege, created by you and revocable at any time, and every action the operation takes is logged. Confidentiality, data handling and each side's responsibilities are set in the contract.
The NOC handles stability: availability, performance and infrastructure failures. The SOC handles security: threats, vulnerabilities and incidents. You can start with one and add the other later; together, outages and attacks show up on the same screen. For penetration testing, see security and pentest.
No need. We can operate on the tools you already use or bring our stack, covering nights, weekends and whatever your team can't keep up with. To automate deploys and infrastructure, see DevOps and SRE; to cut your cloud bill, see FinOps and migrations.